Use the activation link, ready-to-install plan, or QR code supplied for your Previ line to add the eSIM on your iPhone. After installation, check calls, messages, and cellular data on the intended number.
Before you begin
For a new Previ line, the onboarding team helps with the number transfer and sends an activation link or QR code by text. Start with that message when it arrives.
Connect to Wi-Fi. Have the activation information for your line available. If you only see Transfer pending in Previ and have no activation instructions, check with Previ support before choosing a setup method.
If Previ sent an activation link
Apple documents this link method for iOS 17.4 or later. Use it when Previ supplies a link for your line.
- On the iPhone you are activating, open the link supplied for that line.
- If Activate New eSIM appears, tap Allow, then Continue and complete the setup prompts.
If the iPhone has a ready-to-install plan
- Open the carrier-plan installation notification, or the matching plan-ready entry in Settings.
- Continue through the installation prompts.
- After installation, open Settings, then Cellular, and check the line.
If you were given a QR code
If the QR code is displayed in an email or browser on that same iPhone, iOS 17.4 or later lets you touch and hold it, then tap Add eSIM. You can also display the code on another screen and scan it with Camera.
- Open Camera and scan the activation QR code provided for this line.
- Open the cellular-plan notification. Continue and add the plan.
- If asked for a confirmation code, use the code supplied with the activation instructions.
If these options do not match your instructions
Use Previ support to confirm the activation method for your number and device. Support can identify the method available for your line.
Check that the intended line works
After setup, make a call and ask someone to call your number. Send a message and check that you can receive a reply. Briefly turn Wi-Fi off and load a page to check cellular data, then turn Wi-Fi back on if you normally use it. If the phone has two lines, use the number you just activated for these checks.
If a check fails, contact Previ support with the number, phone model, and the test that failed.
Video transcript
Here’s how to activate your iPhone with eSIM.
Start with the activation link or QR code Previ sends for your line. Connect the iPhone to Wi-Fi. If your transfer is pending and you have no activation instructions, check with support first.
For a supplied activation link, open it on the iPhone you are activating. If Activate New eSIM appears, tap Allow, then Continue and follow the prompts. This link method requires iOS seventeen point four or later.
If a carrier plan is ready to install, open its notification or the matching entry in Settings. Complete the installation, then open Settings and Cellular to check the line.
For a supplied QR code, scan it with Camera and open the cellular-plan notification. Continue and add the plan. On iOS seventeen point four or later, you can also touch and hold a code on the same iPhone and choose Add eSIM. Use the supplied confirmation code if requested.
If those options do not match your instructions, ask Previ which activation method applies to your number and device.
Test a call in both directions and a message with a reply. Briefly turn Wi-Fi off and load a page to test cellular data. On a dual-SIM phone, test the intended number. Report any failed check to support.
Use the steps for your own line and device. If the screen or result is different, contact Previ support with the message you see.