Frequently Asked Questions

Virtually none. Previ is designed to be a fully self-managed benefit that requires zero ongoing HR work. The employer onboarding process takes under 5 minutes, and after launch, Previ's AI handles employee communications, follow-ups, and support. There are no contracts, no minimums, and no HRIS or payroll integration required. Once launched, the platform automatically creates and sends personalized employee messages across email, Slack, and Microsoft Teams. HR leaders can monitor adoption and savings through a dashboard, but no active management is needed.

Previ makes it really easy to sync employees. There are multiple ways to import your eligible employees: • Connect Slack or Microsoft Teams, Gmail contacts, and MS Outlook contacts are all options during onboarding. • Upload a CSV — Upload a spreadsheet of eligible employees with names, emails, and/or phone numbers.

Previ is structured as a voluntary, employee-paid benefit. The company pays nothing to offer Previ — there is no employer contribution, no employer-funded subsidy, and no cost to the company. Employees pay for their own plans directly through Previ, not through payroll. Because there is no employer-funded component, Previ should not create payroll tax obligations for the employer. However, if an employer chooses to sponsor part or all of an employee's plan, that sponsored portion may need to be treated as taxable compensation. Employers should consult their tax advisor for their specific situation.

No. Employees pay Previ directly — there is no payroll deduction and no payroll integration required. Employees set up their own payment method during enrollment. Billing is handled entirely by Previ, and the employer has no involvement in collecting or remitting payments. This is one of the key advantages of Previ: it adds zero administrative burden to your payroll or finance team.

Opt-In: Enrollment is completely self-service and takes about 5 minutes. After you launch Previ at your company, employees receive a personalized message (via email, Slack, or Teams) with a link to your company's Previ benefits page. From there they can compare plans, choose T-Mobile or AT&T, keep their current phone number and device, set up payment, and activate. Employees can also enroll family members. Leaving the Company: When an employee leaves, they have several options: • Keep their Previ plan — Continue service under a standard Previ membership at regular pricing. • Port their number — Transfer their phone number to any carrier. Outstanding device financing must be paid off first. • Cancel service — Cancel with no early termination fees.

Yes, employer sponsorship options are available. In the standard model, Previ is an employee-paid benefit at no cost to the company. However, for employers who want to subsidize or fully cover the cost of employee lines or devices, Previ can accommodate employer-paid arrangements. Contact Previ to help support an employer sponsored plan at support@previ.com

This is the real T-Mobile / AT&T. Previ partners directly with T-Mobile and AT&T — these are real carrier plans on the same nationwide networks, not a reseller or MVNO. Your employees get the same T-Mobile 5G/4G LTE or AT&T 5G/5G+ coverage that any direct customer would receive. These are enterprise-grade plans at rates well below what individuals can get on their own, powered by Previ's collective purchasing power across thousands of employers.

Previ provides an employer Benefits Dashboard accessible at Previ.com by logging in as the employer. HR leaders can view aggregate savings across enrolled employees, employee engagement metrics (message open rates, click-through rates), and campaign/communications status.

Absolutely. The onboarding process is designed for self-service — any HR leader can sign up at previ.com, create their company account in under 5 minutes, and experience the full platform. You can enroll yourself as the first employee, see the employee experience firsthand, and review the dashboard before rolling it out to the broader team. There's no commitment required and no minimum enrollment, so testing it personally carries no risk.

Previ provides dedicated member support directly to employees, so your HR team doesn't need to handle any wireless-related questions. Support includes: • Previ Concierge Team — Dedicated support for setup, porting, billing, and account management • Text-based support — Quick questions via text messaging • Email support — Available at memberservices@previ.com • Slack and Teams Q&A — AI-powered assistance for common questions asked in Slack or Teams to ease the burden.

Yes, Previ can work alongside or as a replacement for an existing cell phone stipend. With a stipend, the company pays a flat amount per employee regardless of actual savings — this is typically taxable income to the employee and an ongoing cost to the company. Contact Previ to work through the details at support@previ.com

No. Previ operates independently of any existing corporate wireless contracts. Since Previ is an employee-paid, voluntary benefit, it doesn't require the company to change, cancel, or renegotiate any existing carrier agreements. Employees individually choose whether to switch their personal lines to Previ. If your company has a corporate-liable plan (where the company owns the lines), those lines can remain on the existing contract. Previ is designed for BYOD / personal-liable scenarios where employees own their own plans.

No early termination fees. Previ has no service contracts and no cancellation penalties. Employees can leave the program at any time without incurring fees. The only financial obligation is if an employee has financed a device through Previ — the remaining device balance must be paid off before porting their number to another carrier. This is standard across all wireless carriers and is not unique to Previ. Employees who bring their own device have zero financial obligations if they choose to leave.

Previ offers members exclusive group pricing on home and auto insurance through nationally recognized carriers. Members can save an average of $1,000+ per year on policies.

Log into your Previ account, connect your current insurance carrier, review quotes from multiple carriers, and choose the best option. The process is free with no obligation.

Previ offers auto insurance, homeowners coverage (HO3), renters insurance (HO4), and condo insurance (HO6).

Partners include Progressive, Travelers, Safeco, Allstate/National General, Foremost/Farmers, and MetLife. Available carriers vary by state and coverage type.

Full coverage available in Utah, Arizona, Nevada, Colorado, and Idaho. Limited options in Texas, Georgia, Florida, New York, and Washington, with ongoing expansion.

Connect your current carrier account for automatic details, or provide address, driver information, vehicle details (VIN, year, make, model), and property details for home insurance.

Yes. Credentials are used only to retrieve policy information and are not stored afterward. Data may be shared with partners solely for providing accurate quotes.

No. Getting quotes is completely free and included with membership, with no obligation to switch.