Open your Pixel’s Settings, then Network & internet and SIMs to add the eSIM supplied for your Previ line. Turn on the line and check calls, messages, and cellular data on the intended number.
Before you begin
For a new Previ line, the onboarding team helps with the number transfer and sends an activation link or QR code by text. Start with that message when it arrives.
Connect the Pixel to Wi-Fi before downloading the eSIM.
Have the activation instructions for your Previ line available. These screens show a Pixel 9 device example; wording may vary by Android version. If the number is still transferring and you have not received activation instructions, contact Previ before starting a new setup.
Add the eSIM
- Open Settings, then Network & internet.
- Open SIMs and select Add SIM.
- Select Set up an eSIM. Follow the prompts to scan the QR code supplied for your line and confirm the plan. The option may be labeled Add eSIM or Scan QR code from carrier on other Android versions.
Turn on the line and choose its uses
The example uses the label eSIM 2. Your line may have a different label; match the choice to the line you just installed.
- If the newly added eSIM is off, turn it on and tap Get started when prompted.
- Label each SIM so you can recognize it, then tap Next.
- On Set your primary SIMs, check Calls, Texts, and Mobile data. Select the line you want each service to use, then tap Done at the bottom of the screen.
If setup stops or requests details you do not have
Tell Previ support which number and Pixel model you are setting up, and the message on the screen. Ask for the activation method for that line rather than guessing the missing details.
Check that the intended line works
After setup, make a call and ask someone to call your number. Send a message and check that you can receive a reply. Briefly turn Wi-Fi off and load a page to check cellular data, then turn Wi-Fi back on if you normally use it. If the phone has two lines, use the number you just activated for these checks.
If a check fails, contact Previ support with the number, phone model, and the test that failed.
Video transcript
Here’s how to activate your Google Pixel with eSIM.
Connect your Pixel to Wi-Fi and have the activation instructions Previ sent for your line. These menus show a Pixel nine example. If your number is still transferring and instructions have not arrived, check with support first.
Open Settings, then Network and internet, then SIMs. Select Add SIM, then Set up an eSIM. Scan the supplied QR code and follow the prompts. Labels may differ on other Android versions.
If the new eSIM is off, turn it on and select Get started. Label your SIMs so you can recognize them, then tap Next. Under Set your primary SIMs, check Calls, Texts, and Mobile data. Choose the intended line for each, then tap Done.
If setup asks for details you do not have, contact Previ with your number, Pixel model, and the exact message. Ask for the right activation route instead of guessing.
Test calls in both directions, a message with a reply, and cellular data with Wi-Fi briefly off. Make sure those tests use the line you just activated. Report any failed check to Previ.
Use the steps for your own line and device. If the screen or result is different, contact Previ support with the message you see.