If your enrollment offers Previ Connect for Verizon, use the Verizon account owner’s details to import the transfer information. Review the imported details before continuing. Manual entry is also available in that route.
Use the Verizon account owner’s details
On the Connect your Verizon account screen, check that you are connecting the account that holds the numbers you want to move.
- Enter the primary account holder’s mobile number.
- Enter that Verizon account’s password in the Verizon password field.
- Select Connect and complete the authorization prompts shown for that account.
Check the information before continuing
Review any account or line information returned by the connection before you continue enrollment. After connecting, continue through enrollment and check the line’s transfer status in Wireless. If the details are missing or do not match the intended account, use the manual option or contact Previ support.
If you prefer manual entry
Select Skip — I’ll enter my details myself beneath the Connect form. Use the Verizon transfer-details guide to obtain the account number and transfer PIN required by the manual form. This Connect screen is a Verizon example; do not use Verizon credentials for another carrier.
Video transcript
Here’s how to import transfer details with Previ Connect.
If your enrollment offers Previ Connect for Verizon, check that this is the account holding the numbers you want to move. Enter the primary account holder’s mobile number and Verizon password. Select Connect and complete the authorization prompts shown.
Review any returned account and line information before continuing. If information is missing or wrong, use manual entry or contact Previ support. Connecting an account does not mean the numbers have finished transferring.
To enter the details yourself, select Skip, I’ll enter my details myself. Use the Verizon guide to obtain your account number and transfer PIN. This is a Verizon example; another carrier’s credentials do not belong in this form.
Use the steps for your own line and device. If the screen or result is different, contact Previ support with the message you see.