Check each line, device, and labeled charge on the enrollment review screen before submitting. Submitting enrollment does not mean the phone service is active: check Wireless afterward for each line’s next step.
Check the line you are submitting
- On Review your new line, check Device, Phone number, Network, and Line label.
- Use the Edit control beside any detail that needs correcting.
- If the phone-number row says a new number will be assigned at activation but you intended to keep your number, go back and correct the number choice before proceeding.
Read the monthly estimate
Review the plan, taxes and fees, monthly total, and the separately labeled amount due today. Check how many lines the submission button covers. The example shows one new line; it is not a household invoice.
Submit when the details are right
When adding a line, the final control is Activate 1 line. Select it only when the details and displayed charges are correct. Follow any confirmation or correction displayed after submitting.
Check what still needs to happen
The review screen explains that a team member reviews the details and completes activation. After enrollment, open Wireless and check the line’s status. Transfer pending means there is still a transfer in progress, even if the page also confirms that onboarding is complete.
If the result is unclear
Contact Previ support with the line you were adding and the message displayed. Use the transfer-progress guide to check what needs to happen next.
Video transcript
Here’s how to review and submit your enrollment.
On Review your new line, check Device, Phone number, Network, and Line label. Select Edit beside anything that needs correcting. If it says a new number will be assigned but you want to keep your number, correct that choice before proceeding.
Read the plan amount, taxes and fees, monthly total, and Due today separately. Check the line count on the button. This example is for one new line, not an entire household.
When the details and charges are right, select Activate one line. Follow the confirmation or correction displayed after submission.
The review screen explains that a team member completes activation. Open Wireless afterward and check the line. Onboarding complete and Transfer pending can appear together because enrollment and live service are separate milestones.
If the result is unclear, contact Previ with the affected number and the exact message shown. Use the transfer-progress guide to identify what still needs to happen.
Use the steps for your own line and device. If the screen or result is different, contact Previ support with the message you see.