Start with the Previ invitation from your employer. Follow the phone-number check or create-account route shown in that invitation, then review your offer before starting the transfer steps.
Open your employer’s invitation
Open the Previ link your employer shared. Use the route displayed in that invitation; an offer page and a create-account page have different starting steps.
Check your phone number
- If the invitation opens a private-pricing page, select Calculate My Bill. If it opens the phone-number check directly, start there.
- Enter the phone number you want to check in Phone Number. Read the text-message consent beneath the form, then select Continue.
- When the eligibility result appears, check the detected carrier. If you already have an account, use Login instead.
Confirm your current carrier
- On the eligibility result, check the carrier Previ detected.
- Select your actual carrier from the choices, or the option for a carrier other than AT&T, T-Mobile, or Verizon.
Describe the lines you want to bring
These are the questions shown in this Verizon-to-T-Mobile route. Your answers determine the next screens.
- Choose whether you are willing to switch carriers, want to compare the savings first, or prefer to stay.
- Select the number of phone lines, then answer the tablet-line and watch-line questions. Count cellular plans, not devices used only on Wi-Fi or paired with a phone.
- Answer whether your phone is paid off and whether your current plan has unlimited data.
Enter your contact details to see the quote
- Enter your first name, last name, and email address.
- Read the text-message notice beneath the form, then select Get Your Quote.
Review the offer and start onboarding
In this route, onboarding then asks about access to the current carrier account before collecting transfer details. Receiving a quote does not move your phone number.
- On Your Quote is Ready, check the carrier, line counts, monthly charges, taxes-and-fees note, and any separately listed membership fee.
- Use the carrier-comparison option if you want to view the other available network.
- Select Continue with the carrier you chose. Read Here’s What’s Next, then select Start Onboarding.
If your invitation starts at Create your account instead
- If you have a work email, select Work email and enter that address. Previ uses it to find your employer.
- If your employer gave you an access code, select Access code and enter that code instead.
- Select Continue.
Continue through the separate create-account route
The progress indicator lists Your employer, Verify email, and Your name. Complete the instructions shown for your route as you move through those stages. Account creation is separate from selecting a wireless plan or activating a phone.
If you already have an account
Use Login on the offer page, or Sign in beneath a create-account form. Choose the method associated with your existing account. The sign-in guide below explains the email-code screen and how to resume saved wireless setup.
If you cannot get past the employer step
Check that the email address or access code matches the invitation you received. If Previ cannot identify the offer, contact support and explain that you are at the employer-identification step. Include your employer’s name and the message you see; do not send your password.
Video transcript
Here’s how to check your offer and start your Previ enrollment, using the link from your employer.
Open your employer’s invitation. If you see a private-pricing page, select Calculate My Bill. If the phone-number form is already open, start there.
Enter your phone number. Read the text-message notice below the form, then select Continue.
Check the carrier Previ detected. If it isn’t correct, choose your current carrier. In this example, we’ll select Verizon.
Choose whether you’re willing to switch carriers, want to compare savings first, or prefer to stay. We’ll choose the option to switch. Your answers determine the screens that follow.
Select how many phone lines you have. We’ll use two phone lines for this example.
Next, choose your tablet lines. A tablet used only on Wi-Fi does not need a separate line. We’ll select No Tablet Lines.
Do the same for watches. Count a separate cellular plan, not a watch that only connects through your phone. Here, we’ll select No Watch Lines.
Answer whether your phone is paid off. If you don’t know, choose Unsure. Our example phone is paid off, so we’ll select Yes.
Next, indicate whether your current plan has unlimited data. We’ll select Yes.
Enter your first name, last name, and email address. Read the message-consent notice, then select Get Your Quote.
Your quote shows the selected carrier and your household’s monthly charges. Check the phone, tablet, and watch line counts. The amounts shown here are an example; use the quote displayed for your offer.
The monthly estimate says plus taxes and fees. The page also lists a membership fee paid once per year. Read both before continuing.
To compare networks, use See pricing for AT&T. When you’ve chosen your carrier, select Continue with that carrier. We’ll continue with T-Mobile.
Read Here’s What’s Next, then select Start Onboarding. In this Verizon example, the next steps collect carrier-account and device details for the transfer.
You’ve reached the transfer-details stage. Getting a quote has not transferred your number. Follow the instructions for your current carrier to continue.
If your invitation opens Create your account instead, choose Work email or Access code. Enter the matching details from your employer, then select Continue and follow the verification instructions shown.
Already have an account? Use Sign in on that page. If your employer can’t be identified, contact Previ support with your employer’s name and the message you see.
For the offer route we’ve shown, your quote is ready and onboarding has begun. Continue with the carrier-transfer guide that matches your current plan.